After you have bought an entitlement, you can provide us with two GitHub accounts. These GitHub accounts can access to the GitHub repositories for our products. Here you can see examples, explore tips and tricks and browse through the Open Source code.
These accounts not only get access to the product repositories but also get access to the Github issue tracking system. Here you can register all your issue’s and questions. When you register an issue, our support engineers get notified and get to work to solve your issues.
We use the GitHub wiki system to provide you with clarifying articles. Stuff that’s on the wiki includes:
When you have implemented your own functionality and want us to integrate it into new versions of the module and support it, you can provide us with a pull request. We will review the request and merge it into the product. We reserve the right, though, to decline a request.
Besides Github, we also use Gitter for a more interactive exchange of information. We have the following gitter rooms: